Ctrl Hub replaced paper chaos, cutting compliance admin by three-quarters.
Centralised checks and records simplifies compliance management.
Operatives locate sites instantly, no more paper-chasing.
PWG Connections is an independent multi-utility company connecting new power, water and gas infrastructure to homes and businesses across the UK. For emergency leaks, strikes or supply interruptions, they’ve got rapid response teams standing by.
Between compliance requirements, regulatory standards, and detailed drawings for every pipe they’re digging up or fitting, PWG Connections was buried in paperwork, spreadsheets, and folders. Tracking down documents and making endless photocopies was eating up time they wanted to devote to building better infrastructure.
Technical Administrator Julie Wade knows an inefficient system when she sees one. She knew they needed something simple, central, and paperless to manage projects more efficiently.
That’s when they found Ctrl Hub.
Julie says the difference has been night and day. Now, the PWG Connections team can simply drag and drop information or drawings into the Ctrl Hub platform, cutting the time they used to spend gathering job details by a staggering 75%.
And with all documents and drawings in one place, there’s no more trekking back and forth from job site to the office hunting down the right piece of paper. With Ctrl Hub, everyone stays up to speed whether they’re onsite or at their desk, keeping each project organised and on track like never before.
That’s not all. Julie and the team are much more confident whenever an audit comes around. No more scrambling to find important paperwork – auditors can see the necessary certificates right on the platform, making it easier than ever to keep up with compliance.
Printouts, spreadsheets, and group chats meant slow operations. Now everything they need is accessible from anywhere, just a click away.
A big part of Julie’s job is keeping all equipment and vehicles up to code. Now she can easily track when they’re due for calibration or PAT testing to stay compliant without trawling through neverending spreadsheets.
No more, as Julie puts it, “wandering around aimlessly with a piece of paper” for site operatives. Instead, they can zoom in to see the exact location of their next job and hit the ground running.
With a more efficient workflow, the PWG Connections team spends less time chasing up paperwork and prepping folders and more time prepping tasks and building infrastructure systems they’re proud of.
