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WCB Utilities


Easy access for quality monitoring checks resulting in raised standards and swift approval of activities.

Publish Date:
July 5, 2022
Read Time:
2 Minutes

WCB Utilities offers specialist Utility construction and maintenance services in the South East of England. Our vastly experienced and award-winning engineers demonstrate a commitment to integrity and excellence, executing bespoke Mains & Services replacement projects on behalf of our dedicated clients and contract partners.

Gas, Water, Electric and Telecommunications are just some of the key services WCB Utilities can offer, utilising state of the art Vacuum Excavators, Camera Surveys, Grab Lorrys and more to ensure timely workmanship and quality end results.

Business Challenges

The volume of paperwork distributed among operational staff, including site supervisors, created delays in invoicing payments and large printing costs. Time consuming non-digital processes slowed down our ability to share information and manage business critical operational data dynamically.

Logistical challenges of outdated procedures requiring physical on-site presence for project sign off. Documents stored in various different locations made it difficult to access and manage version control.

The Impact Ctrl Hub Has Made

With Ctrl Hub’s solution we have been able to streamline multiple essential processes, centralising the data into one user-friendly platform, that is accessible to all permitted stakeholders. Remote monitoring of form submissions including safety critical documents has been a key time-saver – allowing easy access for quality monitoring checks resulting in raised standards and swift approval of activities.

Our engineering teams have also benefited, relying upon Ctrl Hub to store their essential documentation within the platform and having it readily available enables an increased focus on their on-site priorities. Additionally the Employee Qualification / Equipment Certification watcher tool is a useful feature, distributing regular notifications of certificate and training renewals within the specified thresholds allows for advanced planning.

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What our clients and trusted partners say about us...

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Would like to say a very big thank you to you and all those...
I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.

Northern Gas Networks


The communication from Ctrl Hub is excellent...
We received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.

Network Plus


Within my role as Application Support for Network Plus...
I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small, either via phone/email or reporting the problem. They responded promptly, in a way that I / teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
Connor Cassidy
Application Support



We had an urgent need to upload some survey documents to Ctrl Hub...
Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.



I use Ctrl Hub for the majority of my role...
If any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.

G&B Civil Engineering Limited


As managing director of the company, I can now see an overview...
of compliance across the entire organisation - people, fleet, equipment, projects - from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
James Riley
Managing Director

Network Plus


We have a constant point of contact who is able to help...
and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.